Contact information

Customer Service & Contact Details

Have a question about a product, an order, a return or anything else? This page lists every channel you can use to contact Maycish, our support hours and response times, and the legal details of the business behind the store.

1. Support Channels

Choose whichever channel suits you: email support@maycish.com; phone +1 (804) 867-3874; WhatsApp +1 (804) 867-3874; the contact form linked in our footer; or the return form for returns, exchanges and cancellations. You can also write to us at Maycish, 222 Milford Street, Bowling Green, VA 22427, United States. Quoting your order number lets us find your purchase immediately.

2. Who You Are Dealing With

  • Store: Maycish — maycish.com
  • Legal owner: Mayci Annyel Shortt (an individual seller)
  • Business address: 222 Milford Street, Bowling Green, VA 22427, United States
  • Activity: online retail of fitness apparel and home workout equipment
  • Charges appear on your card statement as: MAYCISH.COM

3. Hours

Our support team is available Monday to Friday, 9:00 AM – 6:00 PM, Eastern Time (ET), excluding U.S. federal holidays. Messages received outside these hours are answered on the next business day. We reply to emails and form submissions within 2 business days, and to WhatsApp messages usually within a few hours during support time. Order and shipping notifications are sent automatically, 24/7.

4. Complaints

If something has gone wrong, tell us — we want the chance to fix it. Send a complaint to support@maycish.com with "Complaint" in the subject and your order number; we acknowledge it within 2 business days and aim to resolve it within 10 business days. If you remain dissatisfied, you may contact the consumer protection division of the Virginia Attorney General, the Federal Trade Commission (reportfraud.ftc.gov) or the consumer protection agency of your own state.

5. Accessibility Assistance

We want everyone to be able to shop with us. If you have difficulty using any part of maycish.com because of a disability, contact us at support@maycish.com or +1 (804) 867-3874 and we will help you complete your purchase or find the information you need, and use your feedback to improve the Site.

Last updated: September 25, 2026.